Park Calls

Call Park buttons are used to park a caller (system wide) so that they may be picked up from another phone. Every phone (excluding conference phones and T21P phones) have two Park Buttons (Park locations 1-2). A caller can also be parked manually by transferring to a Park location using the Star Codes. Once a caller has been parked on one of the Park Buttons, its light will change from Green to Red.

1. While on an active call, press the Park soft key where you want to park the call (Park 1, Park 2 etc)
    
2. Once the park is complete, that park location will light up on all phones

To retrieve the call:   Press the Park location button on any phone.

Using Star Codes (for any phone without Park buttons)

To park a call:

While live on a call:

Press Transfer

Dial *4#

Listen for the Park Location (the system will announce where the call is parked – i.e. 3)

Press Transfer

To pick up a call:

Dial *5 (+) the location where the call was parked (1,2,3, etc.) (+) #

(i.e. *713# to pick up a call parked in Park Location 3)

To pick up a call:

Dial *5 (+) the location where the call was parked (1,2,3, etc.) (+) #

(i.e. *713# to pick up a call parked in Park Location 3)