Benefits

Most industry experts agree that the business phone closet is becoming smaller -- and with many businesses, the phone closet is not even necessary anymore. Finding a provider who knows how to deliver the highest quality voice over a data network is crucial. You'll find no shortage of providers who say they 'do VoIP,' but buyer beware. Not all Hosted PBX and VoIP providers are built the same. It's time for your business to partner with a Hosted PBX and VoIP provider with 26+ years of experience and expertise who can enable your business to take advantage of the capabilities and cost savings of business quality VoIP, all while making you sound great!

Leading with quality and capabilities before cost savings is better for your business and is a time-tested model for success. Still, Metropark pricing is extremely competitive and our customers can confirm the great value that Metropark Voice Exchange delivers each and every day.

End-to-End Quality

From our crystal clear sound - based on a state of the art network and VoIP optimized infrastructure, to our Voice Management Device - built for assuring that your data network is optimized for Hosted PBX and VoIP services, Metropark Voice Exchange is 100% focused on quality, reliability, and business continuity. Customers from 2 users to 2000+ with multiple locations rely on Metropark every day. Doctors offices, police stations, city governments, contractors, car dealers, consultancies, wholesalers, and even call centers rely on Metropark to manage their communications services.

Communicate Seamlessly

Companies with more than one office and/or mobile workers will realize even greater benefits from Metropark Voice Exchange services. Eliminate the need for expensive and complex networks, hardware, and software, and make it simple to connect all your offices and employees.

Multiple Offices

Now that broadband connectivity is so pervasive, cost effective, and reliable, companies such as yours can easily and seamlessly connect all offices and employees through Metropark Voice Exchange services. Each office simply gets a business class broadband connection (either through the Metropark Vendor Consolidation Program or your own broadband provider of choice), and chooses from a very large selection of IP handsets or endpoints. As an added benefit you can quickly manage all offices and users through a standard web browser (or mobile device such as a tablet or smartphone). Gone are the days of complex MPLS' and costly networking equipment.

Remote Workers

With Metropark Voice Exchange, each remote or home office employee simply needs a broadband connection (DSL, Cable, or FIOS) and they become an extension of your corporate phone system (PBX in the Cloud). Just plug in your MPVEX phone via Ethernet to their home network and start making calls.
Remote workers need to make certain that they have a reliable broadband connection!

Mobile Workers

With Metropark Voice Exchange, you can stay connected wherever you go! MPVEX Nimbus Softphone allows you full control over your communications from the palm of your hand. Make and take company calls wherever you happen to be. Check voicemail, the status of members in your group, manage Find Me Follow Me options, and many other features. MPVEX NimbusPhone can be downloaded from Google Play or the Apple App Store. 

Your Number Is Yours to Keep

Another major advantage of Metropark Voice Exchange Hosted PBX and VoIP services is that when you move your office, you get to keep your numbers. Really! The big, old telephone companies will force you to switch numbers or pay huge rate center charges if you move a block away, but with today's advanced VoIP technology, you get to keep your business phone number forever...no matter where you go in the United States. Most of our customers have a vested interest in their existing phone numbers. To avoid re-printing business cards, letterheads and marketing materials, and to avoid having to notify customers and business partners of a phone number change, Metropark Voice Exchange will accommodate porting (moving) your number to our service.

Local Number Port - We Handle Everything

Keep your existing phone number(s) and we'll move them to your new Metropark Voice Exchange service. We just ask you to fill out a form and send us a copy of your latest invoice...we'll do the rest!

Direct Inward Dial (DID)

Metropark Voice Exchange also offers your business the option of having unique Direct Inward Dial (DIDs) numbers. You can do this for each user, just specific users, or you can have one published number that your customers call where you provide a unique phone extension for each of your users and departments. Metropark Voice Exchange also enables you to control the number that your customers see when you call ('caller ID').

Hosted PBX and VoIP - It's Just Better Business

Metropark Voice Exchange PBX in the Cloud services offer your business more and better business continuity options compared with traditional telecommunications solutions and providers. Our business continuity services offer your organization the ability to function even after a disastrous event. This is accomplished through the deployment of redundant hardware and software, the use of fault tolerant systems, and a solid backup and recovery strategy based on industry best practices.

Business Continuity Benefits

While there are many benefits to our services, here are just a few to help during your review of our services:
 
  • Metropark Voice Exchange servers are centrally managed at highly redundant facilities. Just as important, you can simply move your phones to a new location with connectivity and you're back in business.
  • Automatic re-routing of calls in the event of an outage. Your Metropark Voice Exchange service offers the ability to have your calls automatically re-routed in the event of local service outage, meaning you remain in contact with your customers.
  • Redundant connectivity options are available for mission critical voice communications. Metropark Voice Exchange customers can implement a number of proven solutions such as redundant broadband connections and redundant provider solutions to assure maximum uptime and voice communications.
 

Metropark Voice Exchange - Standard Hosted PBX Plan

Metropark Voice Exchange is ideal for small and mid-sized companies who need a full featured PBX business phone system and business VoIP solution, without the cost and complexities of old style hardware based alternatives. The standard Hosted PBX Plan includes Metropark Voice Exchange PBX in the CLOUD features and offers the ability to customize your shared usage plan across all users in all locations. That is a major advantage over competitive VoIP providers who try to make their pre-packaged plans or residential services fit your business requirements. Metropark Voice Exchange services may be configured to meet your requirements and to offer more capabilities at extremely competitive rates.
 
What's Included?
  • All Metropark Voice Exchange Hosted PBX and VoIP standard features
  • 2 to 2000+ extensions
  • Shared usage options include pay-as-you-go, pre-paid discounted minutes, but most businesses choose UNLIMITED* domestic minutes
  • FREE on-network minutes
  • Burstable call path options
  • One or many telephone numbers or DIDs
  • Minimum Requirements: A business broadband connection and two MPVEX call paths. Additional monthly and one time fees apply

*“Unlimited” calling is consistent with use by a small to medium sized business, which will include, without limitation: (i) no more than 3,000 combined inbound and outbound minutes per SIP trunk or call path (excluding international or toll free calling); (ii) a maximum of 15 DIDs per SIP trunk or call path; and (iii) a registered valid 911 address.